General Manager Home Infusion

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San Antonio, TX
Job Type
Direct Hire
Jan 15, 2018
Job ID
General Manager- Home Infusion Company

Reports to Vice President of Operations

We are looking for a General Manager to join our team as we grow to be one of the top home infusion providers in the country. The General Manager will report to the Regional Director of Operations and work in our San Antonio, TX branch. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers. As a core member of the management team, you will be expected to develop and execute the strategic market plan to achieve the business objectives and budget expectations for the marketplace. We will help you achieve your goals through continuous professional development and regular career progression discussions.

The General Manager (GM) develops and executes the strategic market plan to achieve the business objectives and budget expectations for the marketplace. The GM is responsible for the overall branch operation.

Essential Duties and Responsibilities
  1. Responsible for overall operational and financial performance of one or more infusion pharmacy.
  2. Assists with development of Branch Budget and manages profit and loss statement for the location.
  3. Hires, coaches, evaluates and disciplines branch staff. Sets performance expectations.
  4. Oversees purchasing, inventory and patient care operations to ensure high-quality patient care and excellent customer service while maintaining cost-effective practices.
  5. Optimizes staff productivity, including setting staff schedules appropriate for business volume and activity trends.
  6. Develops and manages sales strategy and sales plan, including direct participation in sales activities.
  7. Ensures compliance with all applicable company policies and procedures, federal and state laws and regulations, regulatory requirements and accreditation agency standards.
  8. Develops and implements local Quality Improvement program and monitors and reports results.
  9. Participates in the development of and oversees the implementation of targeted clinical programs.
  10. Monitors branch performance through daily controls, audits, surveys and customer feedback.
Required Education and Experience
  • Bachelor’s Degree in Nursing, Pharmacy, Health Care Administration, Business, Marketing or equivalent
  • Minimum of five (5) years health care experience, including one (1) year in a managerial role, is generally required
  • Broad knowledge of home infusion, pharmacy and nursing regulations and administration required
  • Excellent organization and communications skills
  • Clinical background preferred

Supervisory Responsibility
This role is responsible for the infusion branch overall and generally has 5-10 direct reports.

Physical and Environmental Requirements
Minimal travel may be required.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The
employee is frequently required to walk and use hands to finger, handle or feel. The employee is
occasionally required to stand and reach with hands and arms. The employee must frequently lift and/or
move up to 10 pounds and occasionally lift and or move up to 30 pounds. Specific vision abilities required
by this job include close vision, distance vision and the ability to adjust focus. The noise level in the work
environment is usually moderate.
Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities
and activities may change at any time with or without notice.